The agent that answers on the product page — and builds the cart
One sphere on your storefront. Callio answers from your knowledge base, recommends the right variant, walks the shopper from product to quantity to bundle, and hands them a Shopify cart with the code applied. It offers only real discount codes, never invents a fact, and finishes in Shopify checkout.
- Guided order → Shopify cart permalink
- Discounts: real Shopify codes only
- Auto-language · four tones · three visual styles
Callio
● Voice · chat · help
Glow Renewal Serum · 30 ml
$62.00 · in stock · travels with the chat
Delivery details and payment are completed securely in Shopify.
Guided order in chat
- ProductGlow Renewal Serum
- Variant30 ml
- Quantity2
- 4BundleNight Repair Cream · offered
- 5Customer detailsname · email · phone
- 6Summarycode applied · total
- Shopify checkoutcart permalink
Under Add to cart
Ask us about this product
We answer in 5 seconds
Answers only from knowledge you approved · discounts only with a real Shopify code
5 s
“We answer in 5 seconds”
The promise under Add to cart: “Ask us about this product”
4
Home intents
Order by phone · Buy this product in chat · Build a routine (optional) · Order help
3
Visual styles
Basic (match my theme) · ComBuy (marketplace) · BeautyEngine (original)
0
Invented discount codes
Only the Shopify code you set — “Leave blank and Callio will never invent one”
One sphere. Four things a shopper can do before they type a word.
The Callio launcher sits in the corner of product and cart pages (collections optional): an animated sphere with your logo, the hint “Voice · chat · help” and a teaser card that carries the product they are looking at. Open it and the home screen offers the four moves that matter — order by phone, buy this product in chat, build a routine, get order help — with the product dock pinned underneath.
- Three visual styles: Style 1 Basic matches your theme, Style 2 ComBuy is marketplace-flavoured, Style 3 BeautyEngine is the original
- Icon style (emoji or line), launcher ring, accent colour, position, store logo on the sphere, mobile sticky launcher
- “Order by phone” appears in the same bubble when voice is ready — one launcher, both pillars
Ask us about this product
We answer in 5 seconds
Three visual styles
Questions about Glow Renewal Serum?
I can help you choose and order in 60 seconds.
Callio
● Voice · chat · help
Hi! How can I help?
Ask, call or order with Callio.
Glow Renewal Serum · 30 ml
$62.00 · in stock
Product → variant → quantity → bundle → Shopify checkout
When a shopper says “I want to order”, Callio does not paste a link and hope. It confirms the product, offers the sizes as chips, asks how many, proposes a routine companion, collects delivery details, shows a summary with the code applied — and then opens a Shopify cart permalink. Delivery details and payment are completed securely in Shopify; Callio never touches a card number.
- Every step is a tap: variant chips, quantity, “Add the cream / No thanks”, then a summary card
- “Continue to payment” opens your Shopify cart with those lines and the code — no extra scopes, no separate checkout
- Product finder quiz (five questions → a routine set → “Add the routine to cart”) is optional and off by default
Guided order in chat
Seven steps. The last one is Shopify.
- ProductGlow Renewal Serum
- Variant30 ml
- Quantity2
- BundleNight Repair Cream added
- Customer detailsAnna · anna@… · +48 600 ••• 118
- 6SummaryWELCOME10 applied · $167.40
- Shopify checkoutCart permalink → payment
Callio
● Buy this product in chat
Summary
Opens your Shopify cart with these lines and the code applied.
Placed where the decision happens — not just a bubble in the corner
Enable the “Comver Callio Chat” app embed once; the launcher, the entry row under Add to cart, the sticky mobile launcher and the prompts are then switched on from Callio → Settings → “How Callio talks”. Only the inline product pill is a theme block you place yourself.
Under Add to cart
“Ask us about this product · We answer in 5 seconds” — an entry row injected right beneath the buy button when you enable it.
Sphere launcher + teaser
The animated sphere with a teaser card that shows the product thumbnail and a product-aware line, e.g. “Questions about Glow Renewal Serum?”
Mobile sticky launcher
On phones the launcher stays reachable while the shopper scrolls the gallery and the reviews.
Inline product pill
The “Comver Callio Product” section block: a CTA pill inside your product section that opens the same panel.
Order by phone, same bubble
When voice is ready, “Order by phone — Callio calls you back and takes the order” is the first home intent.
Cart page
The panel is available on the cart page too, so shipping and returns questions get answered before checkout, not after abandonment.
Proactive prompts
First prompt delay (0–60 s), a scroll-percentage trigger and an exit-intent prompt — each configurable, all drawing on your product-aware micro messages.
Your accent, your position
Accent colour, left or right, and three styles — this is content in your theme’s clothes, not a foreign widget.
Engagement, identity, sales — every dial in one flow
A single configuration rail — Deployment · Engagement · Identity · Sales & checkout · Human handoff · Governance — with a live “Preview Callio” before you save. Guardrails are always on.
When Callio speaks first
First prompt delay from 0 to 60 seconds, a scroll-percentage trigger and an exit-intent prompt. Micro messages are product-aware — {{product.title}} is filled from the page — so the teaser reads “Questions about Glow Renewal Serum?”, not “Need help?”.
Engagement
When Callio speaks first — and what it says.
First prompt delay
Seconds after the page loads before the teaser appears (0–60 s)
Scroll trigger
Show the teaser once the shopper has scrolled this far
Exit-intent prompt
Offer help when the cursor heads for the tab bar
Prompt messages
Product-aware micro messages. {{product.title}} is filled from the page.
Questions about Glow Renewal Serum?
appears 8 s after load · or at 45% scroll · or on exit intent
It knows which product the shopper is looking at — and answers from your knowledge base
The product travels with the conversation: thumbnail, variant and price sit in a dock above the composer, the opening line names the product, and answers about ingredients, usage, shipping and returns come from what you synced and approved — products, FAQs, ingredients / specs, shipping and returns policies, reviews, brand tone. Anything missing gets your safe fallback instead of a guess.
- Opening message: “Hi! I can help you choose {{product.title}}, answer questions, or set up a quick order.”
- Starters shoppers tap: “Is this right for me?”, “How do I use it?”, “Can I get a discount?”, “I want to order”, “Compare with another product”
- Knowledge readiness score with named gaps — the dashboard shows you what Callio cannot yet answer
Answered from
1 gap: Returns policy — safe fallback used until added
Callio
● Voice · chat · help
Glow Renewal Serum · 30 ml
$62.00 · in stock
Conversations, assisted carts, checkout starts — and why the rest did not buy
Callio → Overview → “On the storefront” shows Conversations (with questions answered), Assisted carts (conversion contribution), Checkout starts (orders initiated) and Assisted revenue (a clearly-labelled estimated AOV lift). Underneath: what shoppers ask, what blocked the purchase, how many knowledge gaps are reducing answer confidence, and a ranked “Recommended next move” — including “Have Callio call them”.
- The Conversations tab lists every chat that became a cart, a checkout or an order — Shopper · Stage · Attributed · Updated
- Stages: Conversation · Cart created · Checkout · Purchased · Support · Abandoned
- Estimates are labelled as estimates; attributed revenue is counted from orders that followed a Callio message
Voice commerce agent
Callio
On the storefront · what shoppers asked, what Callio answered, and what it turned into · last 30 days
Callio is activeConversations
412
388 questions answered
Assisted carts
96
4.1% conversion contribution
Checkout starts
61
61 orders initiated
Assisted revenue
$5,880
6% estimated AOV lift
What shoppers ask
Top questions, share of conversations
Purchase blockers
Why a conversation did not become a cart
Recommended next move
From real shopper signals
3 waiting for a person · Open conversations
Sells confidently. Never makes things up.
Callio never fabricates product facts, ingredients, reviews or medical claims. Discount limits are enforced, and checkout always remains in Shopify.
1
Discount code, yours
Only the Shopify code set in Settings, within your maximum %, optionally high-intent only
100%
Checkout in Shopify
Cart permalink → Shopify checkout. Payment and shipping never leave your store
1–3650
Days of data retention
Set in Governance, next to the AI disclosure & consent text shoppers see — Guardrails are always on
Refunds, delivery problems and explicit requests for a person go to the Support center with the transcript and Shopify order attached.
Frequently asked questions
On product and cart pages by default (collections optionally), as a sphere launcher in the corner you choose with a teaser card, plus — when enabled — an entry row under Add to cart (“Ask us about this product · We answer in 5 seconds”) and a mobile sticky launcher. You enable the “Comver Callio Chat” app embed once; those are switched on from Callio → Settings. The inline product pill (“Comver Callio Product”) is a section block you place in the theme editor.
No. The guided order collects product, variant, quantity, an optional bundle and customer details, shows a summary and then opens a Shopify cart permalink. Delivery details and payment are completed securely in Shopify. Callio never takes a card number and needs no extra checkout scopes.
Only if you switch discount offers on (they are off by default). Then it can name exactly one real Shopify discount code that you set, within a maximum percentage, optionally only for high-intent shoppers. If the code field is blank, Callio will never invent one.
Synced Shopify products and variants plus the knowledge you add: FAQs, ingredients / specs, shipping and returns policies, reviews, brand tone and custom instructions. A readiness score and named gaps show what it cannot answer yet; anything missing gets your safe fallback message rather than a guess.
Language: Auto (match the visitor), Polski, English, Deutsch, Français, Español. Tone of voice: Premium friendly sales, Concise expert, Warm advisor, Energetic. Display name, opening message and conversation starters are yours to edit.
A first prompt delay of 0–60 seconds after page load, a scroll-percentage trigger and an exit-intent prompt. Each shows a micro message that can include {{product.title}}, e.g. “Want a discount code for Glow Renewal Serum?” or “I can help you choose and order in 60 seconds.”
Routine order questions — status, where is my parcel, return policy — are answered on the spot from Shopify orders and tracking. Refunds, delivery problems and explicit requests for a person go to the “Needs a human” queue in the Support center, with the transcript and the Shopify order attached, and your team replies in the same storefront chat.
Conversations, Assisted carts, Checkout starts and Assisted revenue are counted from the store’s own chat events; “estimated AOV lift” and “conversion contribution” are labelled estimates, not guarantees. Attributed revenue only appears when an order followed a Callio message.
Keep exploring
Put Callio under Add to cart today
Enable the app embed, sync your products, choose a style and a tone. Callio answers in the shopper’s language, builds the cart and finishes in Shopify checkout.
14-day free trial · Live on Shopify in minutes · Checkout stays in Shopify