The same agent, on your wholesale catalog
Callio already answers on a Shopify product page, recommends, builds the cart and finishes in checkout. Its B2B twin will answer the questions buyers actually ask — spec, MOQ, pack size, lead time, which price tier this quantity unlocks — build the order against the buyer’s account, and hand it on to checkout, a draft order or the rep. It is on the roadmap, with no date announced.
- Roadmap product — no date announced
- Built on the storefront chat shipping today
- Prices and terms only from your price list
Callio
● Voice · chat · order help
Hex bolt M10 · zinc · case of 500
Nordic Fixings Ltd · Tier 2 account · lead time 5 days
Payment and terms are completed in Shopify — or the order becomes a draft for the rep.
Order built in chat
- SKUHex bolt M10 · zinc
- Pack sizeCase of 500
- Quantity12 cases · above MOQ
- 4Price tierTier 2 · from your price list
- 5Account & buyercompany · buyer · PO reference
- 6Summarynet total · lead time · terms
- Checkout, draft order or repthe buyer chooses
Under Add to order
Ask about spec, MOQ or lead time
We answer in 5 seconds
Answers only from facts you approved · prices only from the buyer’s price list
5 s
“We answer in 5 seconds”
The promise under Add to cart on DTC storefronts today — the answer speed a catalog widget would inherit
4
Home intents today
Order by phone · Buy this product in chat · Build a routine · Order help — the shape the buyer intents will follow
0
Invented discount codes
“Leave blank and Callio will never invent one.” Price tiers and payment terms would be governed the same way
100%
Checkout in Shopify
The guided order ends in a Shopify cart permalink today; a buyer order would end in checkout or a draft order
Every figure here describes Comver AI Commerce as it ships today for DTC stores. Nothing on this page is a B2B measurement, screenshot or price.
One launcher. Four things a buyer can do before they type a word.
Today the Callio launcher sits on product and cart pages: an animated sphere with your logo, a teaser card carrying the product being viewed, and a home screen with four moves — order by phone, buy in chat, build a routine, order help. The B2B twin will keep the launcher and re-cut those four for a catalog: ask about a SKU, build an order on the account, request a quote or a rep callback, and get help with an order or an invoice.
- The same three visual styles and accent controls that dress the widget in your theme today
- The teaser will carry the SKU and the buyer’s account instead of a single retail product
- “Order by phone” stays the first intent — one launcher, both pillars, as it is today
Ask us about this product
We answer in 5 seconds
Three visual styles
Questions about Glow Renewal Serum?
I can help you choose and order in 60 seconds.
Callio
● Voice · chat · help
Hi! How can I help?
Ask, call or order with Callio.
Glow Renewal Serum · 30 ml
$62.00 · in stock
SKU → pack size → quantity → price tier → checkout, draft order or rep
The DTC guided order confirms the product, offers variants as chips, asks how many, proposes a companion and ends in a Shopify cart permalink. The B2B version will follow the same tap-by-tap shape with wholesale steps: SKU and pack size, a quantity checked against MOQ, the price tier that quantity unlocks on the buyer’s own list, a PO reference — and then three honest endings. Buy now in Shopify checkout, raise a draft order for approval, or send the basket to the rep who owns the account.
- Quantities will be checked against MOQ and pack size before anything is added — no order that cannot be fulfilled
- Price tiers will be read from the buyer’s price list, never calculated by the model
- Payment, terms and shipping will stay in Shopify, exactly as they do for DTC today
Guided order in chat
Seven steps. The last one is Shopify.
- ProductGlow Renewal Serum
- Variant30 ml
- Quantity2
- BundleNight Repair Cream added
- Customer detailsAnna · anna@… · +48 600 ••• 118
- 6SummaryWELCOME10 applied · $167.40
- Shopify checkoutCart permalink → payment
Callio
● Buy this product in chat
Summary
Opens your Shopify cart with these lines and the code applied.
Placed where the buying decision stalls — not just a bubble in the corner
On a DTC storefront the entry points are switched on from Callio → Settings once the app embed is enabled. The B2B twin will use the same mechanism, pointed at the places a buyer hesitates: the catalog row, the spec sheet, the price list, the quote form and the account portal.
Under Add to order
The entry row that today reads “Ask us about this product” becomes “Ask about spec, MOQ or lead time” — placed under the buy button on the catalog page.
Beside the quick-order bar
The sticky SKU + quantity bar planned for B2B carries the launcher with it, so a question never costs the buyer their place on the page.
On the price list
A buyer reading tiers can ask what their volume unlocks and get the answer from their own list rather than a sales email.
On the spec sheet
Specs, certifications and compliance documents are where technical buyers stop; Callio will answer from the sheet you approved, or say it cannot.
Rep callback from the catalog
“Have my rep call me” is a planned voice campaign — the same block that today lets a shopper ask to be called back about a product.
In the account portal
The planned Account portal — orders, invoices, standing orders, price lists — would carry the same panel, so order help never needs a new tab.
Proactive prompts
First prompt delay, a scroll trigger and an exit-intent prompt exist today; for B2B they will carry the SKU and, where it is known, the account.
Your accent, your position
Accent colour, side and visual style are already yours — a catalog widget should look like your catalog, not like a foreign tool.
Engagement, identity, sales — every dial in one flow
This configuration rail — Deployment · Engagement · Identity · Sales & checkout · Human handoff · Governance — ships today with a live preview before you save. The B2B twin will add the wholesale dials to the same flow rather than a second settings page. Guardrails stay always on.
When Callio speaks first
A first prompt delay from 0 to 60 seconds, a scroll-percentage trigger and an exit-intent prompt, each with a micro message that is filled from the page. On a catalog those messages will name the SKU a buyer is comparing rather than a retail product title.
Engagement
When Callio speaks first — and what it says.
First prompt delay
Seconds after the page loads before the teaser appears (0–60 s)
Scroll trigger
Show the teaser once the shopper has scrolled this far
Exit-intent prompt
Offer help when the cursor heads for the tab bar
Prompt messages
Product-aware micro messages. {{product.title}} is filled from the page.
Questions about Glow Renewal Serum?
appears 8 s after load · or at 45% scroll · or on exit intent
It will know which SKU and which account — and answer from facts you approved
The product already travels with the conversation: thumbnail, variant and price in a dock above the composer, and answers drawn only from what you synced and approved. The B2B twin will carry two things instead of one — the SKU and the account behind the buyer — so an answer about price, MOQ or lead time is the answer for that company, not a general one. Anything outside the approved layer gets your safe fallback or the rep.
- The dock will show SKU, pack size and the account’s tier instead of a single retail variant
- Spec, MOQ, lead time and terms will come from the sources you approved — the readiness score names what is missing
- Where the buyer is not recognised, Callio will answer list facts only and offer a rep rather than guess a price
Answered from
1 gap: Returns policy — safe fallback used until added
Callio
● Voice · chat · help
Glow Renewal Serum · 30 ml
$62.00 · in stock
Conversations, assisted orders, quotes started — and why the rest did not buy
Callio → Overview already counts Conversations, Assisted carts, Checkout starts and a clearly-labelled estimated Assisted revenue, and lists what shoppers ask and what blocked the purchase. For B2B the same board will count assisted orders, quotes started and rep handovers, and roll them up by account rather than by shopper — with the same rule underneath: estimates are marked, attributed revenue is counted only when an order followed.
- Conversation stages will read Conversation · Order built · Quote requested · Ordered · Support · Abandoned
- “What buyers ask” will show which missing source — a spec, an MOQ, a term — is costing you orders
- A ranked next move, including “Have Callio call the buyer”, exactly as the DTC board does today
Voice commerce agent
Callio
On the storefront · what shoppers asked, what Callio answered, and what it turned into · last 30 days
Callio is activeConversations
412
388 questions answered
Assisted carts
96
4.1% conversion contribution
Checkout starts
61
61 orders initiated
Assisted revenue
$5,880
6% estimated AOV lift
What shoppers ask
Top questions, share of conversations
Purchase blockers
Why a conversation did not become a cart
Recommended next move
From real shopper signals
3 waiting for a person · Open conversations
Sells confidently. Never makes a price up.
The guardrails are not a B2B promise — they ship today and cannot be switched off: Callio never fabricates product facts, ingredients, reviews or medical claims, discount limits are enforced, and checkout always remains in Shopify. Prices, tiers and terms would join that list as facts it may only read, never derive.
1
Discount code, yours
Only the Shopify code set in Settings, within your maximum % — the model that trade offers and tier pricing would inherit
100%
Checkout in Shopify
Cart permalink → Shopify checkout today; a draft order or a rep handover would be the other two honest endings
1–3650
Days of data retention
Set in Governance, beside the AI disclosure and consent text buyers see before the first answer
Disputes, credit terms and anything the approved sources cannot answer would go to the rep who owns the account, with the transcript and the order attached.
Frequently asked questions
Not as a B2B product. Callio’s storefront chat ships today and runs on any Shopify store, including one that sells to businesses — but it knows products and shoppers, not companies, price lists, MOQs or reps. This page describes the B2B twin, which is on the roadmap with no date announced. Joining the waitlist is how you hear first.
The questions a buyer asks before a purchase order: specification, pack size and MOQ, lead time and availability, which price tier a quantity unlocks on their list, and payment terms — each from a source you approved. Anything outside that layer gets your safe fallback message or the rep, never an invented answer.
That is the intention: the SKU and the account travel with the conversation, so price and terms are the ones on that company’s list. Company accounts, locations and price lists live in Shopify’s B2B APIs and would be read from there rather than duplicated. Where a buyer is not recognised, Callio would answer list facts only and offer a rep.
No — and this part already works this way for DTC. The order is built step by step in chat and then handed over: a Shopify cart permalink to checkout, a draft order for approval, or the rep who owns the account. Payment, terms and shipping are completed in Shopify; Callio never takes a card number.
No. Today Callio may name exactly one real Shopify discount code that you set, within a maximum percentage — “Leave blank and Callio will never invent one.” Price tiers and terms would be governed by the same rule: read from your price list, or handed to a rep.
When the question is a decision rather than a fact: a dispute, a credit, a bespoke term, a non-standard quantity, or a buyer who simply asks for their rep. The case would arrive with the transcript, the account and the order attached — the mechanism the DTC “Needs a human” queue uses today.
The ones that ship today: Auto (match the visitor), Polski, English, Deutsch, Français and Español, with four tones — Premium friendly sales, Concise expert, Warm advisor, Energetic. Display name, opening message and the tappable starters are yours to edit; for wholesale the starters would be spec, MOQ, tier and lead-time questions.
The same two marks as everywhere else in Comver: estimates carry an ≈ and their arithmetic, attributed revenue is counted only when an order followed a Callio message. For B2B the roll-up would be by account rather than by shopper. Nothing is shown until real buyer sessions and orders arrive.
Keep exploring
Tell us what your buyers ask before they order
Join the B2B waitlist and describe your catalog, price lists and quoting. Until it ships, the storefront chat this is built on is live today for Shopify stores.
14-day free trial · Live on Shopify in minutes · Checkout stays in Shopify