Callio phones the shoppers who left — and brings the order home
Five ready campaigns call first, text when the call cannot connect and email when the phone cannot reach. On the storefront the same agent answers, recommends and builds the cart. Every attributed dollar is counted, never modelled — and checkout stays in Shopify.
- Calls from numbers your store owns
- Callio calls back in ~5 seconds
- Checkout, payment and shipping stay in Shopify
Calling Anna K. · Abandoned order · $184 cart
“Hi Anna, it’s Callio from BeautySkin. You left the Glow Routine Set in your bag — I can hold your 10% code WELCOME10 and send the checkout link to your phone. Two of the serum, was it?”
Every campaign
From Callio · last 30 days
$9,120
Attributed · counted, not modelled
5
Ready campaigns
Abandoned order · Known customer looking again · Order by phone · Newsletter click · VIP follow-up
3
Channels in every campaign
Call → SMS → email, each from your own number or domain
~5 s
Callback from the product page
“Call me now” under Add to cart
100%
Counted attribution
“From Callio” only appears once an order followed a message
Calls first. Texts when the call cannot connect. Emails when the phone cannot reach.
Every Callio campaign is a cascade, not a blast. Callio opens with the shopper’s first name, talks about the product they left, names the discount code you allowed and can send the checkout link to their phone before they hang up. If nobody picks up, the same code goes out as a text; if the phone cannot be reached at all, the email carries it.
- Own phone numbers per store — local, mobile or toll-free, up to 10, with warm-up ramp
- Mid-call catalog search and a Shopify checkout link sent by SMS (email fallback)
- A call log with recording, outcome, discount code, consent and the journey run behind it
Who Callio could reach
Ranked by what reaching them is worth. Phone-reachable is the number a call and a text can act on.
Abandoned checkout · last 7 days
38 people · 31 phone-reachable
Slipping away · VIP
12 people · 12 phone-reachable
Newsletter click, no order
54 people · 19 phone-reachable
Routine due for replenishment
27 people · 22 phone-reachable
The same agent, answering before it has to call
On product and cart pages Callio answers from your knowledge base — products, FAQs, ingredients, shipping and returns — recommends the right variant, builds the cart and hands the shopper to Shopify checkout. Order help (status, delivery, returns) is answered on the spot; refunds and edge cases go to a human with the transcript and the Shopify order attached.
- “Ask us about this product · We answer in 5 seconds” under Add to cart
- Guided order in chat: product → variant → quantity → bundle → Shopify cart permalink
- Tone of voice, language (auto / PL / EN / DE / FR / ES), starters, exit-intent prompts
Serum · 30 ml
Glow Renewal Serum
$62.00
Ask us about this product
We answer in 5 seconds
Callio
● Voice · chat · help
Glow Renewal Serum · 30 ml
$62.00 · in stock
One agent. Eight jobs.
Everything Callio does is configured in one workspace — Overview · Campaigns · Segments · Newsletters · Calls · Conversations · Email · SMS — and speaks through channels your store owns.
Voice agent
Outbound calls that recover abandoned orders, quiet VIPs and unfinished checkouts, from your own numbers.
Learn moreChat assistant
Answers, recommends and sells on product and cart pages — and finishes in Shopify checkout.
Learn moreOrder by phone
A “Call me now” block under Add to cart. Callio calls back in about five seconds and takes the order.
Learn moreCampaigns
Five presets with a Reach → Channels → Timing → Review wizard, plus a full journey editor for custom flows.
Learn moreSegments & audiences
Seven pipeline stages and a segment library with reach per channel — point a campaign at exactly that group.
Learn moreKnowledge base
Products, FAQs, policies and brand tone as one governed answer layer, with a readiness score and named gaps.
Learn moreSupport center
Routine order questions answered by Callio; refunds and delivery problems handed to your team with context.
Learn moreNewsletters & forms
Send to a saved audience, collect phone numbers, then let Callio phone the clickers who did not order.
Learn moreSee what Callio produced — call by call
Every screen is counted from your store’s own events and runs. Recoverable revenue is stated as an estimate with the arithmetic shown; attributed revenue appears only once an order followed a message.
Five campaigns, each with what it is worth before you switch it on
Shoppers in the segment (matched in the last 30 days), recoverable revenue (12% × AOV as an estimate), channels, the fallback sentence, the flow strip and a status badge — Live, Paused, Draft or Not set up.
Voice commerce agent
Callio
Campaigns running
2 of 5
3 more are set up but not switched on
Still recoverable
$8,400
39 shoppers across campaigns not running
Reached
50 calls
32 answered · 40 texts and emails · last 30 days
Attributed
$6,080
Revenue from orders that followed a campaign message
#1
Abandoned order
A cart left at checkout
Shoppers in this segment
38
Recoverable revenue
$9,120
Last 30 days · 38 runs · 24 answered · 31 messages · $4,860 attributed
#2
Known customer looking again
A returning customer browsing without buying
Shoppers in this segment
21
Recoverable revenue
$3,540
Last 30 days · 12 runs · 8 answered · 9 messages · $1,220 attributed
#3
VIP customer follow-up
A top customer who has gone quiet
Shoppers in this segment
12
Recoverable revenue
$4,860
Last 30 days · 0 runs · 0 answered · 0 messages · — attributed
From install to the first recovered order
- 1
Connect a number
Buy a local, mobile or toll-free number inside Comver — or start on the shared Comver number — and verify your sending domain.
- 2
Switch on a campaign
Pick Abandoned order, VIP follow-up or any of the five presets. Set the wait, the discount and the channels. See what it is worth first.
- 3
Turn on chat
Enable the storefront widget so Callio answers before it has to call. Sync products and add FAQs, policies and brand tone.
- 4
Read the log
Runs, answered, messages and attributed revenue per campaign; every call with its recording and outcome; every message with opened / clicked / failed.
Two marks. No blended numbers.
Comver keeps estimates and facts apart. Recoverable revenue carries an ≈ and its arithmetic; “From Callio” is only ever written when an order followed a message.
≈
Recoverable revenue
“12% of them × $AOV — an estimate until this has run.”
$
Attributed revenue
Counted from orders that followed a Callio email or text
0
Fabricated facts
Callio never invents product facts, reviews or discount codes
Checkout, payment and shipping always remain in Shopify. Guardrails and AI disclosure are always on.
Frequently asked questions
Five ready campaigns: an order abandoned at checkout, a known customer looking again without buying, an order requested by phone from a product page, a newsletter click that did not turn into an order, and a VIP customer who has gone quiet. You can also build custom campaigns in the journey editor.
Every campaign calls first, texts when the call cannot connect and emails when the phone cannot reach at all. The text and email carry the same discount code the call would have named, plus the cart link. Each channel can be switched off per campaign.
From a number your store owns — bought inside Comver (country, area code, local / mobile / toll-free, up to ten per store) — with a labelled shared Comver number as fallback. Emails are sent from your own verified domain (DKIM / SPF / DMARC).
No. Callio can look up the catalog mid-call and send a Shopify checkout link by SMS (email fallback). Checkout, payment and shipping always remain in Shopify.
Recoverable revenue is an estimate, marked ≈ with its arithmetic shown. Attributed “From Callio” revenue is counted only when an order followed a Callio email or text. Nothing is blended.
Yes. The chat widget answers from your knowledge base (products, FAQs, ingredients, shipping, returns, brand tone), recommends variants, builds the cart and hands the shopper to Shopify checkout. Refunds and edge cases go to a human queue with the transcript and order attached.
Chat language can be set to auto (match the visitor), Polish, English, German, French or Spanish, with four tones of voice. Voice calls open with the shopper’s first name and, in Polish, use correct grammatical inflection.
The Comver Shopify app, the Callio theme app embed, and a phone number. Voice runs on ElevenLabs, SMS on Twilio, email on Resend — all configured inside Callio → Settings.
Keep exploring
Let Callio make the first call today
Install Comver, connect a number and switch on your first campaign. See what it is worth before it runs — and count what it recovered after.
14-day free trial · Live on Shopify in minutes · Checkout stays in Shopify